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Changing the Face of Technology with Women


DFW*ATW Monthly Meeting

  • 12 Nov 2020
  • 6:00 PM - 8:00 PM
  • Virtual Meeting (link will be sent prior to meeting)
  • 73

Registration


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DFW*ATW Monthly Meeting 

 Thursday, November 12, 2020

Leveraging Artificial Intelligence in Customer Support


Meloney Graham
Vice President, Global Service Delivery - EBS
Rimini Street

Artificial Intelligence (AI) is more than a buzzword; it’s helping to revolutionize the business of support. With the use of Artificial Intelligence technology, Rimini Street has transformed business processes resulting in faster resolution times, proactive issue avoidance and improved client satisfaction.

During this session, we’ll deep dive into both Artificial Intelligence technology and business processes used to make this happen.

Key Takeaways:

  • Gain a better understanding of the power of Artificial Intelligence
  • Hear real-world examples of Artificial Intelligence in action
  • Generate ideas on how Artificial Intelligence may benefit your organization
Join us online from 6 - 8 pm for a one-hour program followed by a social hour.

  

Biography

Meloney Graham is responsible for the delivery and management of all Oracle EBS, Oracle Retail, Hyperion & Agile support services for Rimini Street clients. She leads a global team of technical and cross-functional experts who provide expert solutions to meet customer’s needs. As a CPA and having worked in the consulting and IT fields for many years, Ms. Graham brings with her a keen understanding of the clients support needs and their financial goals.

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